The Public Service Improvement (PSI) project is a ten-year initiative funded by the Swiss Government and implemented by Helvetas and Development Policy Institute.
Project NamePublic Service Improvement
Project Phase2019 to 2023
FundingThis project is funded by the Government of Switzerland through the Swiss Agency for Development and Cooperation (SDC)
Thematic focusVoice, Inclusion & Cohesion
Budget: 4 mln CHF
Beneficiaries: LSG bodies, local communities
Partners: LSG Union, SALSGIR, Ministry of Economy, Local Governance Academy of Central Asia, LSG bodies of Issyk-Kul and Jalal-Abad regions
The main goal of PSI phase I (2015 – 2019)
The main goal of PSI phase I (2015 – 2019) was to introduce sustainable, effective, efficient, accountable and responsive management solutions in targeted municipalities that address real needs and demands of citizens and that deliver tangible service improvements. During the first phase the project has developed and positively tested a unique methodology that helps local self-governments to better plan, manage, and provide services based on the priority needs of the local population.
The main thrust of PSI phase II (2019 – 2023)
The main thrust of PSI phase II (2019 – 2023) is therefore to deepen, replicate and scale up tested models and solutions from phase I to tangibly improve public services by establishing replication models and supporting national mechanisms for their dissemination and scaling up the approach countrywide.
PSI II will work on achieving two outcomes that contribute to the overall goal:
Outcome 1: Rural municipalities provide local public services in an effective and efficient manner
Outcome 2: The various system actors create enabling conditions – technical, legal and financial – fostering socially inclusive and gender responsive local public service provision
Kulchaev Kairat, Municipal Coordinator from Kumbel municipality of Issyk-Kul region
During the phase II implementation the project strategy towards achieving the set results is grouped into two main interventions: a) focus on creating models and supporting tangible service improvements through inter-municipal cooperation (IMC) and active and meaningful participation of citizens in development of local service policies and practices that are gender sensitive and socially inclusive; b) supporting and utilizing national mechanism for dissemination and capitalization of the knowledge and best practices on effective local service provision.
Main role in the dissemination, replication and scaling up knowledge and products of the Project will be given to the SALSGIR, local non-commercial organizations, LSG Union, LGACA.
List of pilot municipalities (targeted), Phase II (2019 – 2023)
Issyk-Kul region Jalal-Abad region
1. Bosteri АА 1. Toktogul city
2. Kumbel АА 2. Jany-Jol АА
3. Temir АА 3. Torken АА
4. Kerege-Tash АА 4. Avletim АА
5. Oktyabr АА 5. Jany-Jol АА
6. Teplokluchenka АА 6. Kenesh АА
7. Chelpek АА 7. Beshik-Jon АА
8. Kyzyl-Suu АА 8. Masy АА
9. Orgochor АА 9. Ketmen-Dobo АА
10. Svetlaya Polyana АА 10. Cholpon-Ata АА
11. Saruu АА 11. Ak-Jol АА
12. Darkhan АА 12. Jerge-Tal АА
13. Dostuk АА
14. Burgondy АА