Helvetas Mosaic - Winter 2021-2022

Is the Digital Revolution the Balkan's Big Chance?

The Western Balkan countries lost the economic race with Western Europe over the last thirty years, and many consider the digital revolution as their big chance to make up for lost time. Are they close to bringing this vision to life?

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Welcome to Helvetas Mosaic — a quarterly published by Helvetas Eastern European team for our email subscribers and website visitors. Our articles explore new trends and fresh ideas of international development work in Eastern and Southeastern Europe.

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Helvetas Mosaic — Winter 2021-2022

21 Examples of Digital Government Best Practices in the Western Balkans

A research team from Sweden brought together young policymakers, public servants and civil society workers from the region and asked them to present best practices of e-government from their countries.

How the Pandemic is Helping Serbia in the Struggle Against Bureaucracy

Everyone knows about the endless queues, mountains of paperwork, and the bribery necessary to finish something that should be a routine issue. Can a digitized government improve these issues?