Knowledge and Learning

HELVETAS Swiss Intercooperation is committed to working in ways that foster collaboration, respect diversity, and promote state-of-the-art development practice. The Knowledge and Learning team exists to build and develop such capacities at individual, team and organisation/ network levels – by providing services to both internal and external clients. These include innovative online and faceto-face network and workshop facilitation, the tailoring of participatory tools and methods for context-specific needs, and thematic advice. Key areas of focus include: gender and social equity; knowledge sharing and learning; impact assessment; project cycle management and intercultural communication. Priority is given to capacity development activities for staff and partners of HELVETAS Swiss Intercooperation, although services are also provided on demand to other organisations, projects and networks.


  • Knowledge management systems
  • Tools and methods for virtual and face-to-face knowledge
    management and learning
  • ICT for development
  • Change management
  • Gender mainstreaming
  • Gender in natural resource management
  • Gender and social equity in programme interventions and 
    organisational practice
  • Empowerment processes in combating poverty
  • Project Cycle Management (PCM)
  • Cultural and conflict sensitivity in PCM
  • Intercultural communication
  • Partnership approaches
  • Participatory processes and ownership issues
  • Post-intervention follow-ups
  • Social Reporting (participatory or collaborative reporting)
  • e-Collaboration platforms (development and facilitation)
  • Online facilitation, e.g. Webinars, online meetings, remote trainings
  • Blended facilitation, e.g. webinars or online events with a simulatenous f2f outlet
  • Newsletters production to foster networks  / communities
  • Multimedia (video, audio, graphic) production for knowledge sharing
  • Web facilitation (development and management) of web platforms for projects and KS events
  • Design & Planning Project and programme planning; strategic planning; feasibility studies; assessments
    Capacity Development & Backstopping Project and programme backstopping; development of training manuals and material; development of innovative tools; facilitation of thematic workshops; coaching; trainings; capitalisation of experiences; knowledge management tools and platforms
    Monitoring & Evaluation Monitoring systems; mid-term reviews; end evaluations; impact assessments  
  • FAO, IMARK series: Knowledge Sharing for Development. Curriculum development for a distance learning module
    APC, Association of Progressive Communications: Facilitation of a series of strategy development workshops.
    SDC: Livelihoods for Equity, back-stopping mandate on empowerment, livelihoods and pro-poor policies
    SDC: Climate Change & Environment Network, backstopping for facilitation and network development
    SDC: Capitalisation of experiences – Water, Land and People: Voices and insights from three continents A learning initiative implemented in Bolivia, Mali and India
    HELVETAS Swiss Intercooperation: Training in online and f2f facilitation; storytelling as a learning tool; capacity building workshops on intercultural communication in Kyrgyzstan and Tajikistan

See our publications on


Swiss Knowledge Management Thinktable
Swiss Knowledge Management Forum
SEVAL (Schweizerische Evaluationsgesellschaft)


  • Riff Fullan

    Team Leader Knowledge and Learning To profile


  • Kai Schrader

    Learning and Evaluation Advisor To profile
  • Cesar Robles

    Knowledge and Learning Advisor To profile
  • Monika Herger

    Department Assistant Advisory Services
  • Isabel Baier

    Team Assistant Water & Infrastructure and Skills Development & Education
  • Franz Thiel

    Network Knowledge & Learning Advisor To profile