Privacy Policy

Handling your personal details


As someone interested in HELVETAS, a customer, a donor or subscriber to our E-News, you give us your personal details by Internet, post or telephone. We then enter these details into our internal, self-managed address database in order to process your donation or your request for information. Protecting your personal details is of the utmost importance to us and it is therefore of concern to everyone who works at Helvetas, paid staff, trustees and volunteers alike. HELVETAS does not do any business with addresses, does not hire out, sell or exchange any personal details, and complies with applicable data protection guidelines.

Right to information

If you have any questions about Helvetas’ data management systems or about the data about you that they contain, or if you wish to change or cancel your contact details, please contact the Helvetas donor service directly on +49 (0)228 9265013 or send an email to

Online donations

We process payment of your online donation using Six Multipay’s online donation solutions.

Declaration on data protection

This website uses Universal Analytics, a web analysis service from Google Inc. (“Google”). Universal Analytics uses what are known as “cookies” to enable analysis of how the website is used. The data the cookies generate about your visits to this website is generally transmitted to, and saved on, a Google server in the United States.

However, if IP anonymization is activated, as on this website, your IP address is abbreviated within a Member State of the European Union or in other countries that are party to the agreement on the European Economic Area, meaning that your IP address can no longer be geolocated. Only in exceptional circumstances will your entire IP address be transmitted to, and stored on, a Google server in the US.

IP anonymization has been activated for this website. The owner of this website has authorised Google to use this data to evaluate your use of this website, to compile reports on your activity on this website and to provide Internet-use-related services to the website owner. The IP address communicated by your browser while using Universal Analytics will not be stored with other Google data. You can prevent cookies from being saved by setting specific options on your browser software; we should nevertheless advise you that you may not be able to fully enjoy all of the website’s functionalities. Since cookies are not the only method of procuring user data, however, erasing the latter will not entirely prevent data collection by the measurement protocol. You can prevent Google from recording the cookie-generated data about how you use the website (including your IP address), and Google’s analysis of such data, by clicking on the following link to download and install the browser add-on:

You can prevent your activities from being analysed by Google Analytics by clicking on the following link. This will install an opt-out cookie that will stop your data from being recorded on your next visit to this website:
deactivate Google Analytics

You will find more details about the terms of service and data protection at or at

Our website uses a Google Analytics technique for recording IP addresses, but the addresses are anonymized to protect visitors’ privacy. (“gat._anonymizeIp();”.

Demographic details and areas of interest
This website uses cookies to collect information about visitor demographics and interests. The user gives prior authorisation to Google Services to use any data that is collected.

Using Google Adwords conversion tracking

We use the online advertising service “Google AdWords” and conversion tracking within the scope of Google AdWords. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

If you click an advertisement run by Google, a cookie for the conversion tracking is saved on your computer. These cookies have a limited validity, do not contain any personal data and thus do not help in personal identification.

If you visit specific webpages of our website and the cookie has not yet expired, Google and we can identify that you have clicked on the advertisement and were forwarded to this page.

Every Google AdWords customer receives a different cookie. Thus, there is no option that cookies can be tracked via the websites of AdWords customers.

The information that is obtained with the help of the conversion cookie helps to generate conversion statistics for AdWords customers, who have decided on conversion tracking. Here, the customers find out about the total number of users who have clicked on their advertisement and were forwarded to a site provided with a conversion tracking tag. You however do not receive any information which can be used to identify users personally.

If you do not wish to take part in the tracking, you can disagree to this use by not installing the cookies through a corresponding setting of your browser software (deactivation option). You are then not included in the conversion tracking statistics. For additional information as well as for the data protection declaration, please visit:

Data protection declaration
for the use of Google +1

You can share information worldwide with the Google +1 button. Via the Google +1 button you and others can receive personalized content from Google and our partners. Google stores the information that you provided them for your +1 content along with information about the website you were viewing when you clicked the +1 button. Your +1s can appear to others as a notice together with your profile name and photo in Google services, such as in search results or on your Google profile, or elsewhere on websites and advertisements on the internet.

Google stores information about your +1 activities to improve Google services for you and other users. In order to use the Google +1 button, you need a public Google profile visible to the world, which at least includes the name chosen for your profile. This name will be used across all Google services. In some cases it may replace another name you have used when sharing content from your Google account. Google may display your Google profile to others who have your email address or other identifying information.

Data protection declaration for the use of Facebook plugins (‘like’ button)

Plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated into our website. The Facebook plugins on our website are identifiable by the Facebook logo or the ‘like’ button. Here you can find an overview of Facebook plugins:

When you visit our website a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives notification that you with your IP address have visited our website. If you click the Facebook ‘like’ button while you are logged into your Facebook account, you can link contents of our website to your Facebook profile. Thereby Facebook can assign the visit to our website to your user account. Please note that we as website owners receive no notification of the content of the data transferred and their use from Facebook. Further information on the data protection declaration from Facebook can be found here

If you do not want Facebook to record your visit to Elephantlogic in your Facebook account, you must log out of Facebook before you visit our website.